How to Register on Shopee: A Step-by-Step Guide for New Users
Shopee has become one of the leading e-commerce platforms across Southeast Asia and beyond, offering a convenient marketplace for both buyers and sellers. To get started on Shopee, whether you want to shop or sell, the first step is to create an account. This article provides a detailed and practical guide on how to register Shopee along with some useful tips and considerations to help you make the most of the platform.
1. Who Can Register on Shopee?
Shopee welcomes individuals and businesses of all sizes. You can register as:
A Buyer: For personal shopping needs.
A Seller: To start selling products on Shopee’s marketplace.
A Business: For companies wanting to set up official stores.
The registration process differs slightly depending on your goal, but the foundational steps are similar.
2. How to Register as a Buyer on Shopee
Registering as a buyer is straightforward and can be completed via the Shopee website or mobile app.
Step-by-Step Process:
Download the App or Visit the Website
Download the Shopee app on your Android or iOS device, or visit Shopee’s website.
Click “Sign Up” or “Register”
On the homepage, locate the “Sign Up” or “Register” button.
Choose a Registration Method
Shopee offers multiple ways to register:
- Using your phone number
- Using your email address
- Via Facebook, Google, or Apple ID (for easier login)
Fill in Your Details
Enter your phone number or email.
Create a strong password.
Agree to Shopee’s Terms of Service and Privacy Policy.
Verification
Shopee will send a One-Time Password (OTP) to your phone or email.
Enter the OTP to verify your account.
Complete Profile
Add your shipping address and payment methods to start shopping immediately.
3. How to Register as a Seller on Shopee
If you want to sell on Shopee, you need to create a seller account, which involves additional steps.
Step-by-Step Process:
Access Shopee Seller Center
Visit Shopee Seller Center or download the Shopee Seller app.
Sign Up or Log In
Use an existing Shopee buyer account or register a new account.
Provide Basic Information
Enter your personal or business details:
Full name or company name
Contact number and email
Business registration number (if applicable)
Verify Identity
Upload required documents such as:
National ID or passport for individuals
Business license or tax certificate for companies
Set Up Store Profile
Choose a unique store name.
Upload a store logo and banner.
Write a brief description about your store or products.
Add Payment & Shipping Details
Link your bank account for receiving payments.
Choose preferred shipping methods from Shopee’s logistics partners or your own couriers.
List Your Products
Start uploading product listings with titles, descriptions, prices, and images.
Start Selling
Once your account is verified and set up, your store will be live on Shopee.
4. Important Tips for Registration Success
Use Valid and Accurate Information: Ensure all data provided matches your official documents to prevent verification delays.
Choose a Strong Password: Protect your account by using a complex password and avoid using the same password across multiple sites.
Verify Your Email and Phone Number: This improves account security and helps recover your account if needed.
Register in the Correct Marketplace: Shopee operates in multiple countries (e.g., Malaysia, Indonesia, Philippines). Make sure you register for the correct region to avoid currency and shipping issues.
Keep Documents Ready: For sellers especially, have your identification or business documents scanned and ready in the required formats (JPEG, PDF).
Read Shopee’s Seller Policies: Familiarize yourself with Shopee’s rules regarding prohibited items, fees, and dispute resolution.
5. Common Issues During Shopee Registration and How to Fix Them
OTP Not Received: Check spam/junk folders, ensure your phone has network coverage, or request OTP resend.
Account Verification Fails: Confirm that uploaded documents are clear, valid, and not expired; retry upload if necessary.
Store Name Already Taken: Choose a unique and memorable store name; add numbers or keywords if your preferred name is unavailable.
Email Already Registered: Use the “Forgot Password” option to recover or create a new account with a different email.
6. After Registration: Next Steps to Get Started
Download the Shopee App: The app offers better usability and notifications.
Set Up Payment Methods: Link e-wallets, credit cards, or bank accounts for seamless transactions.
Customize Your Profile: For sellers, optimize your store page with professional images and comprehensive product details.
Explore Shopee University: Shopee offers free tutorials and webinars for new sellers to learn best practices.
Join Shopee Campaigns: Participate in seasonal sales and promotions to boost visibility and sales.
Conclusion
Registering on Shopee is a simple yet crucial first step whether you want to shop or sell. By following the above steps carefully, you can create your account without hassle and lay the foundation for a smooth e-commerce experience. Remember, accurate information and timely verification are keys to successful registration. For sellers, taking the extra time to complete your profile and understand platform rules will help you start strong and grow your business on Shopee.
